Windows 7 or Windows Server 2008 R2 stops responding at the “Please wait” screen

However, the operating system stops responding at the “Please wait” screen that appears before you are requested to press Ctrl+ALT+DEL.

Therefore, you cannot log on to your Windows computer.

In such a case download and apply Fix314380 from KB983551.

This issue occurs because an auto-start service remains in the pending mode for too long and cannot start during the Windows startup process. This is caused by a deadlock that occurs because of an interaction between Windows Error Reporting (WER) and AppLocker.

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