Tag Archives: HiSense

HiSense Chromebook 11 battery doesn’t charge

I just noticed the battery on my HiSense Chromebook 11 doesn’t charge anymore. The little light next to the power cable is just blinking red on the chromebook.

I tried these steps to fix the issue:

  • Unplug the laptop.
  • remove all of the small screws.
  • Gently ‘pop’ the edges of the laptop’s cover open. They have tiny clips around the outside.
  • As you remove the cover, do it slowly.
  • Locate the small connecting wire between the battery and the motherboard.
  • Unplug this connection. It’s small and delicate,
  • plug the power supply back in to the laptop and turn the power on. Leave the laptop itself turned off, just supply it some power. Don’t touch anything inside the laptop This step is to get the laptop detect the is no battery connected.
  • Wait around 30 seconds. The LED for the battery indicator should change to red. The Chromebook is stating that it can’t find the battery.
  • Turn the power back off again.
  • Plug the battery connection back in to the motherboard
  • Put the cover back on, gently clipping it back in to place.
  • Plug the laptop back in once more and turn it on. Boot it up.
  • Hopefully, it should now be charging,
  • If this doesn’t fix it you will need a new battery or use it as a desktop PC